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DharmaChart

Support

A real person reads every message. We're glad you're here.

We typically reply within 1–2 business days
Contact us

Or, inside the app, tap the flag icon to send feedback or report a bug — it reaches the same place.

If you're in crisis right now, please reach a person who can help immediately. DharmaChart is a tool for reflection — not an emergency or crisis service.


Common questions

I can't sign in

DharmaChart signs you in with a secure link sent to your email — there's no password to forget. If the link hasn't arrived, check your spam or junk folder and make sure you used the same email you signed up with. Still stuck? Email support@dharmachart.com and we'll get you back in.

Subscriptions & billing

DharmaChart Pro is billed through your Apple App Store account. To view, change, or cancel your subscription, open Settings on your iPhone, tap your name, then Subscriptions — or open the App Store, tap your profile, and choose Subscriptions. Refund requests for App Store purchases are handled by Apple at reportaproblem.apple.com. Anything we can help with directly, just email us.

Your privacy & deleting your data

Your practice is yours. Sensitive data is encrypted, we never sell your data, and “delete means delete” — no soft-delete, no hidden retention. You can delete your account and everything in it from Settings in the app, and request a copy of your data the same way. Full detail is in our Privacy Policy.

How readings work

DharmaChart illuminates patterns — it doesn't predict, and it isn't medical, psychological, financial, or legal advice. The astrology engine is grounded in traditional sources, and we build to the truth of the chart. For the full terms, see our Terms of Service.

Report a bug or request a feature

We want to hear it. Inside the app, tap the flag icon to report a bug or suggest something — every report is read and triaged. You can also email support@dharmachart.com. Details help: what you were doing, what you expected, and what happened instead.


Didn't find your answer? Email support@dharmachart.com — we read every message and reply as quickly as we can.